Important Summer Operation Policy


GENERAL INFORMATION

  • Only registered guests (up to two adults with two child under 12) may stay in the room.  When there is more than one child, there will be an additional fee for Grand Summer Camping package.
  • Grand Hyatt Seoul is smoke-free and there will be a cleaning fee of KRW 250,000 for any guest found smoking in their room.
  • Balloons and candles are prohibited in guestrooms for the safety of our guests.
  • Normal check-out is at 12:00 noon and World of Hyatt members’ late check-out service is subject to availability during the high peak periods of July and August.
  • Be sure to return your room key at check-out.
  • Children under 13 are not allowed in the Grand Club Lounge after 6:00 PM.
  • For a convenient and fast check-out process, we recommend that you use the ‘Express Check-out’ coupon or settle the payment one night before check-out.


POOL AND SAUNA INFORMATION

Mon ~ Fri

Sat / Sun / Holidays

Indoor Swimming Pool

6:30 AM ~ 9:30 PM

6:30 AM ~ 9:00 PM

Outdoor Swimming Pool (Normal Season)

7:00 AM ~ 6:00 PM

Outdoor Swimming Pool (High Peak Season)

During the high peak season, you may choose one day that you wish to use the pool between the day of check-in (outdoor 3:00 PM ~ 6:00 PM / indoor 3:00 PM ~ 9:00 PM) and the day of check-out (7:00 AM ~ 3:00 PM). You may use the pool 1 time per 1 night stay.

Sunbed Assignment During Peak Season

**Based on a first come first served basis on the day of use

Use of sunbeds around the main and children’s pools is subject to daily assignment on a first come first served basis.  Assignments are made at the Club Olympus reception desk starting at 7:00 AM each morning.

Swimming Pool Maintenance

30 minutes each at 12:00 noon and 2:30 PM

Sauna (Charged)

6:30 AM ~ 9:30 PM

6:30 AM ~ 9:00 PM

Sauna Closure: First Monday for each month

Fee: KRW 44,000 (one person / inclusive of tax)

Available for registered guests aged 16 or above

24-hour Gym

Gym equipment is available for rental from the reception desk and rental times are the same as sauna operation times.  Available for registered guests aged of 16 or above.  No attendee will be positioned in the gym after 10:00 PM.


SWIMMING POOL REGULATIONS

  • Only registered room guests can use the indoor and outdoor swimming pools.  Unregistered guests are not permitted to enter the pool area.
  • Swimming pool coupons are provided one per person.  Coupons cannot be reissued.
  • Exchange your swimming coupon for a wristband at the Club Olympus reception desk to access and use the swimming pools.
  • One swimming towel is provided per person, and may be obtained at the entrance to the outdoor swimming pool.
  • Outside foods are not allowed in either the indoor or outdoor swimming pool areas.
  • Guests must wear a swimming cap prior to entering the water.
  • Guests with tattoos may be restricted from using the swimming pools.
  • Hotel employees may request proof of identification, either membership cards or guestroom keys, for the safety and security of guests.  Please keep your wristbands on until check-out.
  • Guests will be able to use a maximum of two sunbeds in the main and children’s pools, based on one per person on a first come first served basis according to the assignment on-site.
  • Use of aqua shoes is permitted only in the swimming pool.
  • Swimming equipment and pool toys are only permitted in the children's swimming pool.


If you need any assistance, please contact the hotel on 02 797 1234.

Thank you.

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322 Sowol-ro, Yongsan-gu, Seoul, South Korea, 04347

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